Alpha Management Consulting

We can review your current software to determine if it should be retained, enhanced or replaced. If the decision is made to replace the software then the success of the project relies upon finding the right solution and vendor partner. We will provide objective advice regarding your software. At Alpha, we are independent of any specific vendor's software solution.

The high cost and challenge of implementing new software makes the decision even more crucial. Our vendor selection process is designed to focus on four core components: product functionality, technology, vendor profile/fit and cost.

We can execute our vendor software selection methodology to assist with finding the right solution.

Selecting the right software is only half the battle. A successful implementation requires the right project leadership, project team, approach, scope, phasing and deliverables. The project must remain within the triple constraints of budget, time and resources. However, the greatest threat can be key stakeholder support and adoption of the new software.

We can prepare the project budget, identify the major milestones and estimate the overall project timeline. We can then develop and manage your implementation or upgrade project plan. In addition, we can provide our process design & improvements services to augment the project team or bridge the knowledge gaps between the vendor and internal resource deliverables.

Selecting the right system & vendor partners, accurate requirements & data and solid training & support are some of the most critical areas to focus upon to mitigate any user adoption issues. We will share our experiences with you and team with your key stakeholders to maintain support and participation throughout the implementation in order to increase post go-live user satisfaction

In cases where Alpha assisted with the selection of new software, we will transfer the requirements from the selection phase to the implementation phase for a more seamless transition. 

A successful operating model is properly aligned with the business and fully leverages operational resources and technology. The model has defined the right functional areas to provide high quality service, increase efficiency and reduce risk. Functional areas and roles are clearly defined and understood throughout the organization.

However, without the right tools and data the benefits of an effective operating model can be diminished. The operating model must not only focus on the functional areas and roles but also equally upon the tools and data used by these resources.

Operating model scale is increased by well designed processes that leverage automation and emphasizes an exception based processing methodology throughout the model. The model manages risk by encompassing effective controls, metrics, audits and forecasting tools.

We will leverage our experience to review your current model from operational, software and data perspectives. We will then make recommendations to enhance the existing model or design a new model to meet the current and future needs of the business.

Effective processes are designed to be timely and accurate. They are efficient by leveraging automation and reduce risk by having the right built in controls. Both routine processes and exception processes are thoroughly documented and the resources that execute them are properly trained. Exception based processing is critical to increasing efficiency and requires proper exception case management, escalation and resolution with a proper audit trail.

Not only can we design new processes but we can implement them as well. We have leveraged both custom developed and packaged automation technology tools into our process design & improvement services. As a business analyst, we will work with your IT resources to document user requirements, draft user interfaces, scrub data and define business logic & reports. We will test the technology solution, execute user acceptance testing, prepare documentation and provide end user training & post go-live support.

At Alpha, we have performed many process design and improvement projects and you can benefit from our outside experience and independent perspective.

The demands of the business are always changing. Priorities are constantly shifting, timelines are growing shorter and resources are becoming more limited. While these variables are not easily changed, you can make a difference by using experienced project managers for your most high profile projects.

The project manager must be able to go above and beyond the preparation and tracking of a project plan. The attributes of a good project manager include a diverse background of project experiences, industry & consulting perspectives, the ability to react quickly to change, sound judgment and a good understanding of the asset management business and its key technologies.

We can provide you with experienced project management services to help ensure the success of your project.